const mongoose = require('mongoose')
const timestamp = require('mongoose-timestamp')
const mongoosePaginate = require('mongoose-paginate-v2')

const ticketSchema = new mongoose.Schema({
  title: { type: String, required: true },
  status: { type: String, enum: ['Pending', 'Answered', 'Customer Response', 'Closed'], default: 'Pending' },
  user: { type: mongoose.Schema.Types.ObjectId, ref: 'User', required: true },
  new_message: {
    type: Boolean,
    default: false // وضعیت خوانده شده یا نشده
  }
})

ticketSchema.pre('save', function (next) {
  this.updatedAt = Date.now()
  next()
})

ticketSchema.plugin(timestamp)
// اضافه کردن پیجینیشن به مدل
ticketSchema.plugin(mongoosePaginate)
const TicketModel = mongoose.model('Ticket', ticketSchema)
module.exports = TicketModel